The delivery time for each shipping destination is the indicated in the table below, unless there is a non-immediate availability of the product(s) (see the clause “Availability of items” above) or due to other causes such as strike, adverse weather conditions, supply or manufacturing problems, local, public and national or bank holidays, or any eventuality which could affect the communications and/or the manufacturing process of the ordered products.
If for any reason the non-compliance with the delivery times is anticipated, then we will contact you as soon as possible to let you know it, and we will take steps to minimise the effect of the delay offering you alternatives and the possibility to set a new delivery date.
- Spain - Península 3 to 5 working days
- Spain – Balearic Islands 5 to 7 working days
- Spain – Store Collection 3 to 5 working days
- Portugal 3 to 7 working days
- Other European Countries 5 to 7 working days
The working days are understood from Monday to Friday excluding holidays. The delivery times are counted from the first working day following the date of purchase.
* During busy sale periods (as Christmas, Sales or Special Promotions), deliveries may take longer due to reasons beyond our control.
There may be delivery delays of 2 working days due to unforeseen circumstances, force majeure or deliveries in rural or remote areas.